April 30, 2009

Dear Friends,

Most change programs fail, but the odds of success can be greatly improved by taking into account these counterintuitive insights about how employees interpret their environment and choose to act.

In 1996, John Kotter published Leading Change. Considered…

Tags: accountability, cash, cash flow, change, Change Management, communication, compelling, cost, follow through, great story, human nature, leadership, management, money, motivates, organizations, prescription, psychology, purpose, role model, story, vision
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